Professional Summary

Mobile Outfitters

Technical Lead (January 2023 – Present)

• Worked closely with stakeholders across the company to deliver new features through all parts of the sociotechnical ecosystem.
• Defined and maintained the technical vision for the Rapidcut platform, ensuring scalability, reliability, and performance.
• Led an agile team of engineers, fostering a collaborative culture focused on innovation, direct feedback, and professional growth.
• Spearheaded the migration of a legacy C++ application to a web-based architecture, deployed to 1,000+ kiosks in 50+ countries.
• Improved data integrity by redesigning and migrating core data schemas, enabling better analytics and reporting capabilities.
• Identified opportunities, designed, and implemented platform engineering solutions to aid workflows and increase efficiency for other business units.
• Oversaw the end-to-end delivery of features, incorporating ideation, feedback, release management, and post-launch analysis.

Full Stack Software Engineer (October 2021 – January 2023)

• Designed and implemented composable microservices to replace monolithic systems, improving system scalability and performance..
• Built backend systems for Rapidcut Mini, including offline-first functionality, SVG-to-Gcode/HPGL parsing, and CNC firmware communication.
• Built a scalable, deterministic invoicing service to work with our ERP system.
• Implemented automated provisioning and OTA updates for a mixed fleet of IoT devices, reducing maintenance overhead.
• Built the backend for a customer analytics platform, integrating data pipelines and dashboards to provide actionable insights.

IT Manager (June 2018 – October 2021)

• Manage the development (via external contractors), security, maintenance, and system architecture for our flagship RapidCut product
• Provided high-level internal support of our RapidCut software
• Manage company-wide IT infrastructure, including Amazon AWS, data backups, and security, as well as in-office IT such as new computer setup, VOIP, WiFi, Google Apps, password management, and end user support.
• Hired and managed outside tech contractors

Valiant Cloud

Chief Technology Officer (CTO) (March 2016 – June 2018)

• Directed the architecture and development of six integrated software platforms for managing hypervisor and application layers.
• Designed scalable hybrid and cloud-based infrastructures, reducing deployment timelines.
• Architect for Datacenter, Cloud, and hybrid environments for clients as well as the overall direction of our DRaaS services and software development.
• Prosecuted the completion of infrastructure and software projects from end to end, encompassing operational, technical, and client facing elements.
• Regularly architected the more complicated IT projects of Valiant Technology, building scalable, resilient architecture within budget.

Cloud Administrator (January 2014 – March 2016)

• Built and managed disaster recovery infrastructure with 300+ TB of n+1 storage and 100+ virtual machines.
• Migrated our service and all equipment from one datacenter to another
• Designed and maintained automation for our fleet of Hardware as a Service disaster recovery nodes.
• Built out our own AWS presence as well as doing AWS consulting for our clients.
• Designed and implemented RMM automation across all MSP clients in the workstation fleet for regular maintenance tasks to reduce ticket overall ticket volume.
• Created Disaster Recovery plans and processes for all of our clients, from an operational, security, compliance, end user, and technical standpoint.

Valiant Technology

Project Engineer (January 2013 – January 2014)

• Configured, deployed, and maintained dozens of firewalls, scores of switches, and hundreds of servers
• Designed, implemented, and (occasionally) sold infrastructure projects of varying size and complexity on a regular basis.

Engineer & Intern (February 2012 – January 2013)

• Automated backup solutions, improving reliability and reducing manual effort.